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Shipping, Returns, & Exchange Policies

We currently offer domestic shipping (USA) via USPS . We ship orders within 1- 2 business days; please allow 2-4 business days for tracking information to be updated. If a product is backordered, shipping may be delayed by up to 2 weeks.

We are not responsible for lost, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If the carrier is unable to deliver, please contact the carrier to arrange pick up or delivery. If you believe your package to be stolen, please file a claim with the carrier. Email us if you have additional shipping questions – info@cooltigershop.com.

Refund & Exchange Policy

We do not accept returns or exchanges on CBD products, or cancellations on orders at this time. If your products arrive damaged or incorrect, please email info@cooltigershop.com immediately.

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